Last updated: June 5, 2026 1. Acceptance By creating an account, accessing, or using the Turno Pro app (“App”), you agree to these Terms of Use. If you do not agree, do not use the App. 2. Account and user registration Use of the App requires login and user registration. You must provide truthful information, keep your details up to date, and protect your access credentials. Activities performed through your account are your responsibility, except where caused by a proven failure of the App. 3. Service The App provides tools related to work schedules, tables, work locations, organizations, members, messages, ratings, notifications, and other management and communication features. Some features may depend on internet access, device permissions, third-party provider availability, or a paid subscription (Personal, Community, or Enterprise plans). 4. Organizations, tables, and members You may create, administer, or participate in organizations in the App, link tables and work locations, invite or manage members, and define permissions according to the features available in your plan. When you register an organization, table, location, member, or third-party email address, you represent that you are authorized to do so. Organization owners and administrators may view, edit, archive, or remove data within the scope of their permissions. 5. Messages and user content The App allows you to send, receive, and reply to messages, including messages to organizations, tables, members, or support, which may include subject, text, attachments, recipients, delivery data, and conversation history. You are responsible for the content you send and must not use the App to transmit illegal, offensive, deceptive, discriminatory, unauthorized confidential, spam, malware, or third-party-rights-infringing content. We may process, store, moderate, limit, or remove content when needed to operate the service, comply with law, protect users, or enforce these Terms. 6. Paid subscription (auto-renewing) • Subscription charges are processed by the Apple App Store and/or Google Play (depending on your device and store) and renew automatically at the end of each period unless cancelled. Subscription status may sync across platforms when you sign in to the App with the same account, through the App's integrated subscription infrastructure, always subject to the stores' and provider's rules. • The current price, billing period (for example monthly or yearly), and included benefits are shown in the store purchase flow and in the App before you subscribe. • 7-day free trial, when offered: during those 7 days you may cancel anytime at no charge; after it ends, billing follows the store rules. • Renewals and payments are managed through your Apple ID / Google account; you can cancel in the store settings at least 24 hours before renewal to avoid the next charge. • Family sharing or similar features offered by Apple or Google apply only under those stores' and the purchased product's terms and limits; we do not guarantee benefits beyond what the stores and subscription provider support in your situation. 7. License and permitted use You receive a limited, non-exclusive, revocable, non-transferable license to use the App as allowed by the store and these Terms. You may not copy, resell, sublicense, reverse engineer, try to bypass access controls, interfere with security, automate abusive access, or use the App in a way that violates law, third-party rights, or the operation of the service. 8. Content, availability, and accuracy Tables, schedules, messages, organizations, and other data shown in the App depend on information entered by users, administrators, organizations, or integrated sources. The App may contain errors, delays, or outages and does not replace official channels of an employer, organization, or authority. The App may be changed, suspended, discontinued, or limited for technical, commercial, legal, or security reasons. 9. Third-party services The App uses third-party services for authentication, database, storage, subscriptions, app stores, notifications, infrastructure, and support. Those services may have their own terms and policies. Use of the App is also subject to the rules of the Apple App Store, Google Play, and other applicable platforms. 10. Suspension and termination We may suspend or terminate access to App features in cases of violation of these Terms, security risk, abusive use, legal requirement, subscription non-payment, or the need to protect the service and other users. 11. Disclaimer and limitation The App is provided “as is.” To the extent permitted by applicable law, we do not warrant uninterrupted availability, error-free operation, indefinite data preservation, or fitness for a particular purpose. Our total liability for direct damages related to use of the App is limited to the extent allowed by law. 12. Contact Questions or requests about the App: support@turnoproapp.com. 13. Governing law These Terms are governed by the laws of the Federative Republic of Brazil, without regard to conflict-of-law rules. If you reside in the European Union, the United Kingdom, or another country whose law grants you mandatory consumer protections that cannot be waived by contract, those protections and the legally competent courts in your country of residence remain available to you and prevail over this clause to the extent required by that law.